Last updated: May 17, 2026
Distance Sales Contract
This Distance Sales Contract is concluded between the BUYER and the SELLER Clarytics (Aydın Yıldız) and sets out the terms of the provision and payment of digital marketing services (SEO, GEO, performance marketing, web development, content marketing, web analytics) requested by the BUYER through clarytics.com.tr or via email/contract. It is governed by Turkish Law No. 6502 on Consumer Protection and the Regulation on Distance Contracts.
1. Parties
SELLER: Clarytics - Aydın Yıldız (Sole Proprietorship). Tax ID (VKN): 9611055508. Address: Beşevler Mah. Yıldırım Cad. Yılmaz Apt. A Blok No: 274/1C, 16000 Nilüfer / Bursa, Türkiye. Email: info@clarytics.com.tr. Phone: +90 546 539 77 00. BUYER: The natural or legal person whose name, company, address, email and telephone information is specified in the preliminary information form and service contract, requesting a service through clarytics.com.tr.
2. Definitions
MINISTER: Minister of Trade. MINISTRY: Ministry of Trade. LAW: Law No. 6502 on Consumer Protection. REGULATION: Regulation on Distance Contracts. SERVICE: The digital marketing, SEO, performance marketing, web development, content marketing and web analytics services offered by the SELLER. BUYER: The natural or legal person who acquires, uses or benefits from a service for commercial or professional purposes. SITE: The SELLER's website clarytics.com.tr.
3. Subject
This Contract concerns the rights and obligations of the parties pursuant to the provisions of Law No. 6502 on Consumer Protection and the Regulation on Distance Contracts, regarding the sale and performance of the service, the nature and price of which are specified below, requested by the BUYER electronically through the SELLER's website or via written contract.
4. Seller Information
Title: Clarytics - Aydın Yıldız (Sole Proprietorship). Tax ID (VKN): 9611055508. Address: Beşevler Mah. Yıldırım Cad. Yılmaz Apt. A Blok No: 274/1C, 16000 Nilüfer / Bursa, Türkiye. Email: info@clarytics.com.tr. Phone: +90 546 539 77 00.
5. Characteristics of the Service
The type, scope, duration, deliverables and reporting frequency of the service are detailed in the service agreement between the parties. Listed prices and offers are valid until updated. Clarytics reserves the right to provide customized offers based on customer needs; standard service prices are not listed on the site.
6. Payment Terms
The service fee, including all taxes, is collected as specified in the service contract (upfront, in installments or monthly subscription). Payments can be made via bank transfer/EFT or by Visa, Mastercard, American Express and Troy cards through iyzico.
7. Service Performance Period
The service is performed from the start date specified in the contract throughout its duration. Due to the nature of the service, no shipping is involved; all outputs are transmitted digitally (email, shared workspace, client dashboard).
8. Right of Withdrawal
The BUYER has the right to withdraw from the contract within 14 (fourteen) days of signing without any legal or criminal liability and without giving any reason, by sending a written notice to info@clarytics.com.tr. The right of withdrawal cannot be used for service contracts whose performance has commenced with the BUYER's approval before the expiry of the withdrawal period. Costs arising from the exercise of the right of withdrawal are borne by the SELLER.
9. Services Excluded from Right of Withdrawal
The right of withdrawal does not apply to strategies, reports, content, code, designs and digital outputs prepared at the BUYER's special request or based on their personal/business needs that are not suitable for return; or to services whose performance has commenced with the BUYER's approval before the expiry of the withdrawal period.
10. Refund Conditions
The SELLER is obliged to refund, within 14 (fourteen) days at the latest from the date the withdrawal notice reaches it, the fee for services not yet performed and any documents that place the BUYER under debt. If part of the service has been performed, the fee for the performed portion will be deducted and the balance refunded.
11. Non-Payment
If the BUYER does not pay the service fee or cancels it in bank records, the SELLER's obligation to provide the service terminates.
12. Force Majeure
In cases of force majeure beyond the control of the parties that prevent the performance of the contract (natural disasters, epidemics, government restrictions, prolonged internet infrastructure outages, etc.), the affected party shall immediately notify the other party in writing. The obligations of the parties are suspended for the duration of the force majeure. Either party may unilaterally terminate the contract for force majeure exceeding 30 days.
13. Monthly Subscription Services — Renewal and Cancellation
Monthly subscription services automatically renew on the same date each month, with charges processed accordingly, until cancelled by the BUYER. The BUYER receives an email notification prior to each renewal. The BUYER may cancel the subscription at any time via /account/subscriptions or by sending a written request to info@clarytics.com.tr. If cancellation is made before the next renewal date, no charge will be made for the next period; service continues to be performed for the current period. No partial refund is issued for the current period (already paid month). The SELLER shall notify the BUYER by email at least 30 days in advance of any changes to the service scope, pricing structure, or subscription terms; if the BUYER does not accept the changes, they may cancel the subscription free of charge.
14. Dispute Resolution
Disputes arising from or related to this contract shall be governed by the laws of the Republic of Türkiye. Consumer Arbitration Committees and Courts — 2026 monetary thresholds: District Consumer Arbitration Committee for disputes below 35,110 TRY; Provincial Consumer Arbitration Committee for disputes between 35,110 – 52,660 TRY (within metropolitan boundaries); Consumer Court for disputes of 104,000 TRY and above. (Thresholds are updated annually; the values in effect at the time of application apply.) Mediation: Pursuant to a legal amendment in force since 2025, mediation is a precondition for litigation in commercial disputes (applicable to B2B contracts). In consumer disputes, mediation is at the consumer's discretion and not mandatory. See www.adb.adalet.gov.tr and www.tuketici.gov.tr for details.
15. Entry into Force
The BUYER declares that they have read and understood all the provisions of this contract and agree to its entry into force by approval in electronic form. The BUYER further acknowledges having read the Preliminary Information Form during ordering, that a copy of the contract has been transmitted by email, and that it will be made available upon request. The SELLER shall transmit a copy of the contract to the BUYER by email.
